Curriculum Vitae

Education

2013
Master of Science in Information Management
Universiti Teknologi MARA

This programme strengthened my expertise in managing, structuring, and analysing information for effective decision-making and communication. I developed advanced skills in documentation systems, data organisation, and knowledge management — all of which are essential in producing clear, structured, and reliable written outputs.

My academic focus enhanced my ability to transform complex information into meaningful and accessible content, ensuring clarity, accuracy, and usability. These capabilities directly support my work in professional documentation, reporting, and transcription.

2010
Bachelor of Mass Communications (Public Relations) – First Class Honours
Universiti Teknologi MARA

This degree provided a strong foundation in strategic communication, professional writing, and audience engagement. I developed the ability to craft clear, impactful messaging and present information in a structured and compelling manner.

My focus on public relations and corporate communication equipped me with the skills to translate complex discussions into organised, reader-friendly content. Achieving First Class Honours reflects my commitment to excellence, precision, and high-quality communication.

Relevant Work Experience

With over a decade of experience in corporate communications, documentation, and structured reporting, I have developed strong expertise in transforming complex discussions into clear, professional, and actionable documents.

Throughout my career in senior communications and operations roles, I have been responsible for preparing high-level documentation for management and committee use, including meeting minutes, executive summaries, reports, and formal correspondence for senior stakeholders.

This experience has strengthened my ability to transform complex discussions into clear, well-structured, and professionally presented documents aligned with organisational standards.

The nature of this work demands a high level of accuracy, discretion, and attention to detail, particularly when handling sensitive or decision-critical information.

I have extensive experience working with recorded and live discussions, ensuring that key points, decisions, and action items are accurately captured and presented in a structured format. Beyond transcription, I refine content for clarity, readability, and professional presentation — ensuring documents are not only accurate, but also immediately usable.

In addition, I have contributed to editorial work, having written and managed over 100 published articles, while maintaining high standards of consistency, tone, and quality. This further strengthens my ability to produce well-structured, polished written content.

Earlier in my career, I supported consultancy and corporate environments where documentation, research, and structured reporting were essential. This experience enhanced my ability to handle diverse subject matters, work under tight timelines, and deliver outputs that meet professional and organisational standards.

Across all roles, I have consistently demonstrated the ability to manage information with precision, communicate clearly, and deliver high-quality documentation that supports effective decision-making.

Other experiences

In addition to my core focus on documentation and communications, I bring experience across consultancy, executive support, and corporate operations.

This includes supporting senior leadership in project coordination, preparing structured reports and presentation materials, and managing documentation across diverse subject areas. I have also worked closely with management teams in roles requiring discretion, organisation, and the ability to deliver accurate outputs under tight timelines.

With exposure to operational processes, stakeholder coordination, and administrative functions, I am able to understand broader business needs and ensure that all documentation produced is aligned with both operational and strategic objectives.